Contact Us
We operate in an industry built on trust. This can only be achieved through communication and experienced support – from the first contact to your ten-year anniversary. Get in touch with our support team to get all your questions answered, typically in 2 to 3 business days. Have questions about our process? Want to learn more about our services? We’re here to take the time to discuss everything and help you make the smartest decisions that best meet your needs.
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My Account
If you’re trying to create an account or you’ve already created an account with us and are having logins issues – we’re here to assist you in every way.
Live Chat
Talk with a live agent who can give you instant support for any questions or concerns you may. Live chat is only available during business hours.
Documentation
We have an extensive Knowledge Base and Frequently Asked Questions area that should help you answer most of your questions immediately.
FAQ
Frequently Asked Questions
What is a Content Amplification Engine?
In a word; CyclicMedia!
CyclicMedia is the world’s first and only Content Amplification Engine; which let you get anything seen all across the internet, with almost zero effort.
Almost Zero? Well, we use a mixture of software, automation, artificial intelligence and a highly-skilled team of content creators to ensure all you have to do, is fill in a simple form telling us what you want to promote. Seems fair to call that ‘almost zero’ effort, but try it, see if we’re wrong.
How much to get started?
We have a range of pricing options, tailored to your individual needs (and sometimes we can offer discounts) – that’s partly what the customized plan is for, to determine what is best for you.
How Do I Obtain A Refund?
If you are not happy with any purchase, simply contact support to ask for a refund. You will need to supply your purchase email address and a receipt number, if available. Once an agent has located the account and verified you are within the return window, they will issue a refund immediately.
How Do I Redeem A Special Offer or Coupon?
Whenever we give our subscribers and clients a special offer or coupon it is a limited time offer. Typically, the offer has expired and you are visiting a page that no longer allows checkout or the coupon code is now invalid. You may reach out to our one of support agents to verify any special offer or coupon.
Does Google trust this way of putting out content?
Google does indeed. Google recognises brand power and each Amp gets published on some of the world’s biggest, best known and most trusted websites in the world.
How Do I Purchase?
All of our products and services require a phone consultation with one of our sales agents. We want to insure you are getting the best product that fits all your needs. Additionally, not all of our services have a uniform return policy and we always want to discuss the differences in all that we offer.
Can You Delete My Account Information?
We are GDPR Compliant and follow all according guidelines. If you no longer wish to have your information placed inside our tracking system, we can delete it for you; however, we require that you are no longer an active customer for any of our products or services.
What Are Your Business Hours?
We offer support 24/7 through our virtual support agents. Just send us an email or use our contact page to reach out. If you wish to receive live support or phone support, our agents are only available 11AM to 4PM GMT Monday through Friday.